EASY SHOPPING EXPERIENCE
We know your time is valuable and we respect your busy schedule. Our goal is to make the car buying experience stress-free and EASY.
• Want a test drive but can't make it to the dealership? We'll come to you. You tell us when and where and we will bring the vehicle to you for a test drive. Better yet - we offer extended test drives that allow you to keep the car for the weekend.
• For in-Dealership test drives, we offer VIP appointments. Upon your arrival, you will be greeted by the Sales Manager. Your Sales Associate will have the Vehicle History and Vehicle Reviews available and your vehicle will be standing by, detailed and awaiting your test drive.
• Our goal is to complete your purchase process within an hour or less. You can even arrange to purchase your vehicle online - we'll deliver it and the paperwork to your doorstep within 48-hours.
• We provide everything you need to know upfront: monthly payments, taxes, interest rates, even your trade-in value.
FIRST CLASS SERVICE
Our commitment to your doesn't end when you drive off the lot with your new car. We strive to provide first class service to help you keep your car in tip-top shape. We provide the following at no cost to you:
• 45 minute or less guarantee Oil Change (with appointment). AND, all oil changes include a free Tire Rotation
• If your pre-owned vehicle needs a repair within the first 2 months or 2,000 miles, bring it in. We'll fix it.
• Guaranteed service loaner for all service appointments for new or used vehicles
• We will come pick up your vehicle for service, replace it with a loaner car, and bring your car back to you when the service is complete.
• Service Price Match Guarantee - *Estimates must include Original Cadillac Parts and excludes tires and windshields. Not valid on prior service.
CUSTOMER PERKS
Everyone loves perks, right? Here's just a few of the ways we like to say THANK YOU to our customers:
• Complementary Car wash and vacuum with purchase or service
• FREE First oil change
• FREE first ding or scratch repair
• FREE tank of gas with purchase
• FREE Autocheck history report
• FREE Roadside Assistance
REFERRAL REWARDS
Simply refer a friend or family member to Scranton Cadillac of Vernon, and if they buy a new or used vehicle, you get a $100 referral reward from us! (*Your name must be presented as a referral at the time of the deal and confirmed by the sales consultant)
CUSTOMER LOYALTY BONUS
We want you to be your go-to dealer for life. And as our way of showing our appreciation, all repeat customer purchases will automatically get a $250 Customer Loyalty bonus.
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